The ULA 2013 Conference is going to be held at the Utah Valley Convention Center, from May 1 - 3, 2013.
Create a Customer Service Revolution at Your Library!
You say you want a revolution? Join us for a lively conversation that will help you create a Customer Service Revolution in your library. We’ll share practical ideas to engage your staff, develop guidelines for each member of your library’s team and offer suggestions to create a Customer Service policy. Vive la Revolution!
|CSTF ULA.pptx||2.18 MB|
|Library Customer Service Standards.pdf||131.86 KB|
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